Terms of Service
Last updated: December 1, 2024
Welcome to Coach Sido. By accessing our website or using our services, you agree to be bound by these Terms of Service. Please read them carefully before using our platform or engaging our coaching services.
1. Acceptance of Terms
By accessing or using Coach Sido's website, mobile applications, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Description
Coach Sido provides fitness coaching services including but not limited to:
- Personal training (in-person and online)
- Boxing training and conditioning
- Yoga and flexibility sessions
- Strength and conditioning programs
- Nutrition guidance and meal planning
- Physiotherapy services (through certified partners)
- Mind healing and wellness sessions (through certified partners)
3. Eligibility
To use our services, you must:
- Be at least 16 years of age (parental consent required for minors)
- Have no medical conditions that would prevent safe physical exercise (medical clearance may be required)
- Provide accurate and complete information during registration
- Comply with all applicable laws and regulations
4. Health and Safety Disclaimer
Important Health Notice
Before beginning any fitness program, consult with your physician or healthcare provider. Coach Sido is not responsible for any injuries or health issues that may arise from participating in our programs. You acknowledge that exercise involves inherent risks.
By using our services, you:
- Confirm that you are physically fit to participate in exercise activities
- Accept full responsibility for your health and well-being during training
- Agree to inform your coach of any injuries, pain, or discomfort immediately
- Understand that results vary and are not guaranteed
5. Booking and Cancellation Policy
Session Bookings
- Sessions must be booked in advance through our platform or by contacting us directly
- Confirmation of booking constitutes acceptance of these terms
Cancellation Policy
- 12+ hours notice: Full reschedule or credit
- Less than 12 hours notice: Session will be marked as used
- No-show: Session will be forfeited
- Medical emergencies: Handled on a case-by-case basis with documentation
Subscription Plans
- Monthly subscriptions can be paused or canceled with 7 days' notice before the next billing cycle
- Session packs have a validity period of 3 months from purchase date
- Unused sessions beyond validity period will expire
6. Payment Terms
- All prices are displayed in INR for Indian clients and USD for international clients
- Payment is required before or at the time of service
- We accept major credit cards, debit cards, UPI, and bank transfers
- Refunds are processed within 7-10 business days as per our refund policy
- Late payments may result in suspension of services
7. Refund Policy
- Unused session packs: Eligible for prorated refund within 30 days of purchase
- Monthly subscriptions: No refund for partial months; cancellation prevents future billing
- Promotional purchases: Non-refundable unless otherwise specified
- To request a refund, contact us at support@coachsido.com
8. Intellectual Property
All content on our website, including but not limited to:
- Training programs and workout plans
- Nutrition guides and meal plans
- Videos, images, and graphics
- Blog posts and articles
- Logo, branding, and trademarks
are the exclusive property of Coach Sido and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
9. User Conduct
You agree not to:
- Misuse or interfere with our services or systems
- Share your account credentials with others
- Redistribute or resell our programs without authorization
- Engage in any unlawful or harmful activity
- Post false or misleading information
10. Privacy
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
11. Limitation of Liability
To the maximum extent permitted by law, Coach Sido and its affiliates shall not be liable for:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Personal injury during self-directed exercise
- Third-party services or content
12. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications constitutes acceptance of the updated terms.
13. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
14. Contact Information
For questions about these Terms of Service, please contact us:
- Email: legal@coachsido.com
- Phone: +91 8130409872
- Address: Indiranagar, Bangalore, Karnataka, India