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Privacy Policy

Last updated: December 1, 2024

At Coach Sido, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our services or create an account
  • Fill out contact forms or enquiry forms
  • Subscribe to our newsletter
  • Participate in our training programs
  • Communicate with us via email, phone, or other channels

This information may include:

  • Name, email address, and phone number
  • Physical address and location
  • Health and fitness information relevant to training
  • Payment and billing information
  • Profile photos and other media you share

Automatically Collected Information

When you access our website, we may automatically collect certain information including:

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Pages visited and time spent on our site
  • Referring website or source

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our fitness coaching services
  • Communicate with you about appointments, programs, and updates
  • Customize your training experience and recommendations
  • Process payments and manage subscriptions
  • Send promotional communications (with your consent)
  • Improve our services and website functionality
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our business (payment processors, email services)
  • Expert Partners: If you opt for services with our partner physiotherapists or healers, we may share relevant information to facilitate your sessions
  • Legal Requirements: When required by law or to protect our rights and safety

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and employee training

5. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Lodge a complaint with a supervisory authority

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. We use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings (theme, currency)

7. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

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